Whatsapp has recently launched a separate the app for small businesses. This app would have proper features for smaller businesses like creating a business profile as well as adding a business description and even adding a website of the business. Moreover, the application would also consist of smart messaging tools which would ensure that you are able to save some messages for quicker replies and also you are able to add messages as well. Moreover, there would be proper metrics which would help you in understanding when the message was sent, delivered as well and when the message was read.
In case, you are using a different number for your personal use as well as for your business uses, you can install the whatsapp business app as well as the whatsapp personal app on the same device. This would ensure that you do not have to opt for a different device. Single device use would provide an added advantage since you would be able to attend to business queries from personal device as well.
The business would be clearly marked also. This would ensure that you are able to easily gain credibility in front of your customers. This would help you to scale your business as per the need of the customers.With increase in the credibility of your business, you would be able to expand your business. Also, whatsapp plans on adding a confirmed badge over a period of time as well. This would help you in rating credibility to your whatsapp business account. The functionalities of the normal app would not change and would not be reduced as well. The normal users would have complete capability to block the numbers as well as to report spam.This ensures that privacy is not compromised.
Whatsapp business app is available in the android app store for free downloads. The iOS download has not been announced yet. The company is pretty tight-lipped when it comes to the launch date for the iOS download. Whatsapp business is currently available in the UK, US, Italy, Indonesia, and Mexico. In the coming weeks, it would be launched in more countries all over the world. Since whatsapp has become as popular as a mode of communication, you can be sure that WhatsApp’s business would be equally successful if not more. Consumers have already become habitual to using whatsapp in order to communicate with various businesses.